Last Updated: January 12, 2026
1. Introduction
KingdomBros Pro ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our business management platform.
2. Information We Collect
2.1 Information You Provide
- Account Information: Name, email address, phone number, business name, and address when you register
- Customer Data: Information about your customers that you enter into the system, including names, phone numbers, email addresses, and service addresses
- Payment Information: Credit card and billing details processed through our secure payment provider (Stripe)
- Communications: Messages you send through our platform, including SMS content
2.2 Information Collected Automatically
- Usage Data: How you interact with our Service, features used, and actions taken
- Device Information: Browser type, operating system, and device identifiers
- Log Data: IP addresses, access times, and pages viewed
3. How We Use Your Information
We use the information we collect to:
- Provide and maintain the Service
- Process transactions and send related information
- Send SMS notifications on your behalf to your customers
- Respond to your comments, questions, and support requests
- Monitor and analyze usage patterns to improve the Service
- Detect, prevent, and address technical issues and fraud
- Comply with legal obligations
4. SMS Communications
Customer SMS Data: We process phone numbers and message content to deliver SMS notifications on behalf of our users (contractors) to their customers.
4.1 What We Collect
- Phone numbers of message recipients
- SMS message content
- Delivery status and timestamps
- Opt-out requests (STOP replies)
4.2 How SMS Data Is Used
- Delivering appointment-related messages (confirmations, reminders, on-the-way alerts)
- Processing opt-out requests to honor unsubscribe requests
- Maintaining delivery logs for compliance and troubleshooting
4.3 SMS Data Retention
- Message logs are retained for 12 months for compliance purposes
- Opt-out records are retained indefinitely to ensure we honor unsubscribe requests
- Phone numbers are stored only as long as needed to provide the Service
4.4 Opting Out of SMS
Recipients of SMS messages can opt out at any time by:
- Replying STOP to any message
- Contacting support@kingdombros.pro
- Asking their service provider to remove them
5. Information Sharing
We do not sell your personal information. We may share information in the following circumstances:
| Recipient |
Purpose |
| SMS Providers (AWS, Twilio) |
To deliver text messages on your behalf |
| Payment Processors (Stripe) |
To process subscription payments |
| Cloud Hosting (AWS) |
To store and process data securely |
| Legal Authorities |
When required by law or to protect rights |
6. Data Security
We implement appropriate security measures to protect your information, including:
- Encryption of data in transit (HTTPS/TLS)
- Secure password hashing
- Regular security audits
- Access controls and authentication
- Secure cloud infrastructure
However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your information for as long as your account is active or as needed to provide the Service. After account termination:
- Account data is deleted within 90 days
- Backup copies may persist for up to 12 months
- We may retain certain data as required by law
8. Your Rights
You have the right to:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your data (subject to legal requirements)
- Portability: Request your data in a machine-readable format
- Opt-Out: Unsubscribe from marketing communications
To exercise these rights, contact us at support@kingdombros.pro.
9. Children's Privacy
Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
10. Third-Party Links
Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of changes by posting the new policy on this page and updating the "Last Updated" date.
12. Contact Us
For questions about this Privacy Policy or our data practices, please contact us at:
13. California Privacy Rights
California residents may have additional rights under the California Consumer Privacy Act (CCPA). Contact us for more information about exercising these rights.